In A Bind

One of the most interesting parts of being a Senior Move Manager is that no two clients or moves are the same. You never know what services a client will need, what they will find value in, and the timeframe you are working with. Some moves are planned out months in advance, yet others you have just days to make it all happen. Each job, though, is an adventure and this week's was no exception, yet at the end of the job, it was rewarding both professionally and personally.

I was hired by a couple who were in a bind. Both husband and wife, Mr. and Mrs. J, are in their 80s and he had just been released from a stay in the hospital and rehab. He could no longer stay at his previous residence and she was scrambling to find him a new place to live, along with figuring out how to make it all happen on such short notice. She was overwhelmed and stressed. She had found him a new senior community to move into, but had no way of handling the transition, as her health was frail and there was no other family to take on the task and it needed to be done in 4 day. So, she called me. 

After speaking with Mrs.J and finding out the specifics, I went into action mode. This is who I am, I get things done. If I don't know how to do something, I work diligently until I figure it out. I organize, I plan, I execute. By the end of that day, I had a plan in place, with every piece of the puzzle figured out and Mrs. J was relieved to know that the transition was under way, with her not having to worry any longer on how it was going to happen. 

Pack Day arrived the following morning and my team and I went to work at carefully packing and preparing for the move. We worked hard to ensure everything was in place and ready for move day. By the time we left, boxes were sealed and every drawer was empty and ready for the movers. 

Move Day was exciting! The movers arrived promptly and worked efficiently to get the truck loaded. Once we arrived at the new community, it was time to get to work to unpack and "resettle" Mr. J. The couple had already arrived earlier in the day and were able to sit and relax as my team and I unloaded. We unpacked every box and organized as we put things away. The linen pantry, dresser, and closet were filled with Mr. J's belongings. We carefully made the bed and placed all of his personal pictures and items in the exact locations they were in at his former residence. We wanted this to feel like home. When Mr. and Mrs. J were escorted to his new home, there were smiles and words of gratitude. What had seemed like an insurmountable job had been handled with ease and compassion. Mrs. J told me that she was so blessed by the services we offered and that it was such a needed business. 

There's more to this company, for me, than just receiving a paycheck. It's about helping others and providing something that they need. It's about giving someone else, that is overwhelmed, the feeling that everything is going to be okay. There is peace and joy in that feeling and I love giving and receiving those blessings.